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Help Center - Help Center - Steve Guarantees Your 100% Satisfaction!
Steve’s Guarantee
100% Satisfaction Guarantee
Every purchase with Steve’s comes with Steve’s Exclusive 100% Satisfaction Guarantee. All merchandise from Steve’s is guaranteed to be first quality merchandise and to arrive at your home or office free of any manufacturing defects or flaws. Steve’s will immediately replace any merchandise that you received that is defective or damaged and will arrange for return of the original merchandise. If you are not satisfied with your purchase due to damage, defects, incorrect sizing, or color, simply let us know within 2 weeks of receiving your merchandise and Steve’s will do everything we can to make you a satisfied customer. If Steve’s is not able to correct your situation to your satisfaction. Steve’s will refund your order in the form of an in-store life time credit redeemable at Steve’s. Products must be returned and the shipping charges are the customer’s responsibility. See Steve’s return policy.
Lifetime Lowest Price Guarantee*
Every purchase from Steve's comes with its Exclusive Lifetime Lowest Price Guarantee. You can rest assured that when you purchase blinds or window treatments from Steve's that you are always paying the absolute lowest price period. If you ever - and we mean ever, for the Lifetime that you own your blinds or wallpaper - find the identical item for less elsewhere, let Steve's know, and if it is verifiable, Steve's will beat that price by 110% of the difference. You can buy today and take the rest of your life to shop around. It’s that simple! This guarantee only applies to custom-made special order wallpaper and window treatments. It does not apply to commercial orders, closeouts or discontinued items. Steve’s reserves the right not to sell any orders below its cost. BOGO promotions discount will be take off of equal or lesser value item.
Free Extended Warranty
Steve's Blinds and Wallpaper offers a free extended limited warranty on all blinds sold. Steve's Blinds and Wallpaper warrants all blinds sold will be free from defects in materials and workmanship for as long as the original residential purchaser owns the product, provided that the product was installed properly and in accordance with the installation instructions. The limited warranty is extended to the original residential purchaser only, in the original window for which it was installed. Click here for more information on Steve’s Warranty.
*Any Thibaut Wallpaper not sold online is excluded from the Lifetime Lowest Price Guarantee.